Telecoms account CSR in Eastwood Libis

July 2nd, 2009

Customer Service Representative - Telecoms account ( Eastwood )
(National Capital Reg - Eastwood, Libis)

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Predominantly day shift.

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-0000
Fax: 634-5414

Manulife Business - Call Center Associate

July 1st, 2009

Call Center Associate (Spanish Speaking)
(National Capital Reg)

Responsibilities:

* Execute a broad range of insurance, financial administration processes or medical claims adjudication.
* Process inbound calls to effectively meet customer needs within established productivity goals and turnaround times
* Follow established guidelines in providing customers accurate information regarding their insurance policies and plans.
* Update client information on the system as required.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree.
* Previous experience in a North American Call Center is an advantage.
* Highly analytical and with strong decision making skills.
* High customer service orientation.
* Work schedule is fixed: 8pm-5am, 9pm-6am or 10pm-7am; Mondays to Fridays (weekends off).
* Applicants must be willing to work in Diliman, Quezon City.
* Applicants should be Filipino citizens or hold relevant residence status.

Manulife Business Processing Services has grown rapidly and is still expanding. Now, we are looking for talented and goal-driven individuals to join the team. For that reason, we are aggressively recruiting fresh graduates and Human Resources, Finance, Accounting, Information Technology, Medical, Actuarial, and Spanish/Mandarin-speaking professionals who will boost our expansion campaign for the year. We also encourage you to refer Manulife Business Processing Services, invite your relatives and friends to apply! They can apply through this job posting or by sending their resumes to mbps_hr@manulife.com.

Manulife Business Processing Services
Manulife Building UP Science and Technology Park Commonwealth Ave., Diliman, Quezon City.
Website: http://www.manulife.com.ph/MBPS

Operations Manager in Cebu

June 29th, 2009

Operations Manager
(Central Visayas - Cebu City)

Requirements:

* Knowledgeable in Call Center operations for Outbound and Inbound Programs
* Understands individual client objectives
* Able to allocate appropriate manpower to different programs
* Able to oversee the launch, running and work instructions for each program
* Has the ability to manage all aspects of the call center operations
* Can initiate, develop and implement strategic and operational plans to facilitate continuous performance improvement
* Possesses full understanding of call center metrics and quality measurment tools

Company Name :
Bigfoot Customer Care Systems, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Bigfoot Center F. ramos St., Cogon Central Ramos St. Cebu City 6000
WebSite :
http://www.bigfootcallcenter.com

World Pacific Contact Center - TSR Alabang Site

June 28th, 2009

Technical Support Representatives for Alabang Site
(National Capital Reg - Alabang, Muntinlupa City)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field.
* Completed second year college.
* Above average verbal and written English communication skills.
* Skilled in computer navigation.
* Good problem solving skills.
* Good customer service orientation.
* Basic skills in PC troubleshooting with hardware or software.
* Familiarity with internet connectivity and networking.
* Technical support experience is preferred but not required.
* Amenable to work in shifting schedules.
* Applicants must be willing to work in Alabang, Muntinlupa City
* Fresh graduates/entry level applicants are encouraged to apply.
* Full-Time positions available.

WALK-IN APPLICANTS ARE ENCOURAGED TO APPLY.

World Pacific Contact Center Solutions
4/F Philcox Bldg., 172 Salcedo Street,
Legaspi Village, Makati City,

Interview invitations and status updates may be sent via email so please check your email regularly.

Facilities Assistant - Sykes Asia

June 27th, 2009

Facilities Assistant
(National Capital Reg - Makati City)

Position Responsibilities

Utilities Maintenance
Power/Precision Air conditioning
Lighting
Air conditioning and Air Quality
Inventory Management
Logistics Support
Office Area and Floor Space Management
Live and Support Group Area Management
Common Areas Management
Security, Access Control and Janitorial
Fire Safety
Site Cleanliness
Office Safety
Assist on expansion projects

Position Responsibilities

Bachelor’s degree in Mechanical or Electrical Engineering
Computer literate and proficient in Office Productivity Softwares,i.e. MS Excel and Word.
With basic knowledge in Civil Works, Mechanical and Electrical Systems
Experience in facilities maintenance and administration is an advantage
Average verbal and communication skills but requires very high initiative in giving feedback to concerned parties as necessary
Willing to work on shifting schedule
Multi-tasking
Applicants should be Filipino citizens or hold relevant residence status.
Position Responsibilities

Utilities Maintenance
Power/Precision Air conditioning
Lighting
Air conditioning and Air Quality
Inventory Management
Logistics Support
Office Area and Floor Space Management
Live and Support Group Area Management
Common Areas Management
Security, Access Control and Janitorial
Fire Safety
Site Cleanliness
Office Safety
Assist on expansion projects

Company Name :
Sykes Asia, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
19F One San Miguel Avenue, San Miguel Ave. cor Shaw Blvd., Pasig City 1550
Company Tel :
636-8555
Company Fax :
849-9019
WebSite :
http://ph.sykes.com

IBM Jobs - TSR Hardware and Gadgets

June 24th, 2009

Technical Support Specialist (Hardware and Gadgets)
(National Capital Reg)

Requirements

* Excellent English communication skills
* Strong customer service and problem solving skills
* Proficient in computer and internet applications
* Completed at least three years of college education in any course, or finished a two-year diploma or certificate course, preferably in an IT-related field
* Fresh graduates or those without work experience are welcome to apply
* Work experience as a technical support in a call center environment, particularly in troubleshooting, a strong advantage
* Willing to work on graveyard, holiday and weekend shifts
* Willing to be assigned in Makati, Mandaluyong or Quezon City
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
IBM - Contact Center and CRM Solutions Unit
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
(Recruitment Center) 3F EDSA Central Pavillion Mall, EDSA cor Shaw Blvd, Mandaluyong City
Company Tel :
632 840 6000
Company Fax :
632 840-6070
WebSite :
http://www.ibm.com/ph

IT Assistant - InventAsia Limited

June 23rd, 2009

IT Assistant
(National Capital Reg - Ortigas Ctr., Pasig City)

Responsibilities:
• Responsible for the provision of IT services including desktop applications, web based application, server and IT security.
• Responsible for IT hardware, software and maintenance procurement.
• To maintain a disaster recovery plan.
• To control the company’s IT security policy.
• Provide users with appropriate support and advice.
• Ability to manage computer server and network appliances problems in depth

Requirements:
• A degree in Computer Engineering or equivalent
• 1 to 2 years experience in an IT department
• Experience in Linux and Windows Server 2008
• Experience in websites and web based systems
• Knowledgeable in IT security
• Excellent English communication skills
• Strong team leading skills.
• Must be highly motivated, detail-oriented and organized.
• Immediate availability is an advantage.

Please send your CV to support-ph@invent-asia.com Tel. no. 638-9898

InventAsia Limited
1208 Orient Square Building, Emerald Avenue, Ortigas Centre, Pasig City -.
Website: www.invent-asia.com

World Pacific Contact - Call Center Jobs

June 21st, 2009

Work by June & July: 500 CSR’s for INBOUND SALES & CSR-UPSELLING, TAGUIG and ORTIGAS!
(National Capital Reg - Cubao and Taguig)

REQUIREMENTS:
Work by June/July: 500 CSR’s for INBOUND SALES & CSR-UPSELLING, TAGUIG and ORTIGAS!

Requirements:

Your enthusiasm for improvement is important! That’s why we will provide great learning experiences so you can discover what’s right for you! You will learn first-hand information from industry leaders, gaining valuable knowledge and experience in business and telecommunications to help you get one step closer to your career goals.
Join us and be one of the best! Apply now and choose your start date of work within JUNE-JULY! And if you would want to get a safe transportation before and after attending work, we provide shuttle services for you 24 hrs/ 7 days a week! That’s just a few of the good benefits that you will have.

500 Full-time positions available!
Graduates of any 4 or 5 year course
Undergraduates who have completed at least 2 years of college (incoming 3rd year college)
Above average verbal and written English communication skills
Computer literate
With Sales Experience is a plus (Face-0to-face or over the phone) Willing to work in Cubao and Taguig
Willing to work in Shifting schedule

Nursing Graduates – at least 2 years call center experience
Nursing Undergraduates – at least 1 year call center experience

Submit your resume and wait for my text message within 24 to 48 hours after your submission of application forms/resume. Or you can call me at (02)8193645/7028302 and 0915-866-5486. Just look for RHEEAN =)

World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street Legaspi Village Makati City

Database Administrator - eTelecare Philippines

June 20th, 2009

Database Administrator
(National Capital Reg - Libis, Quezon City)
RESPONSIBILITIES:

* Responsible for developing stand-alone applications or applications of medium to high complexity for scorecard automation purposes.
* Effectively execute stand-alone or simple applications. Such as: (1) software design process, from specification to implementation and testing; (2) software development issue resolution, from correctness to reliability and productivity); (3) software project budgeting, scheduling and control issues; and (4) and software non-functional requirements, from security, to integrity and reliability.
* Demonstrate knowledge of RDBMS concepts like data integrity, normalization, and relationships (primary key and foreign key, one-to-one, one-to-many, many-to-many) by being able to create logical and physical database design.
* Demonstrate knowledge of Transact-SQL/ANSI SQL syntax (SELECT, UPDATE, and INSERT statements) to retrieve and modify data, join data from multiple tables and display aggregations, using database-programming tools and templates (Command line, Enterprise manager, Query Analyzer, etc).
* Demonstrate knowledge of Data Manipulation Language (DML) concepts by being able to exact and execute queries and format data result sets using aggregation functions and control break (Group By, Having, Rollup, Cube, Compute, Compute By).
* Communicates regularly with management and administration regarding the status of current project initiatives.
* Participates in the establishment, organization, and implementation of short- and long-range goals, objectives, policies, and operating procedures relative to the performance management system.
* Performs miscellaneous job-related duties as assigned.

REQUIREMENTS:

* Must have a Bachelor’s Degree in Computer Science or other programming intensive degrees.
* Minimum of two years working experience in I.T.
* Must be proficient in database management / applications development, such as MS Access and MS SQL

eTelecare Global Solutions

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

LIBIS
2/F CyberOne Bldg.,
Eastwood City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com

Sutherland Global - TSR Pioneer Account

June 18th, 2009

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico.

Technical Support Representative Pioneer Account
(National Capital Reg - Taguig City)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
* Required language: English
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Taguig City.
* Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support and Upselling
* 50 Full-Time positions available.

This is an URGENT requirement. Interested applicants are invited to walk in, between 10am-5pm, at the 10th floor of Total Coroporate Center, Bonifacio Triangle, Kalayaan Ave., The Fort, Taguig City.
Qualified applicants will start training on June 22.